A grass path along a fenced hillside paddock at the Welsh Mountain Zoo, with Rhos-on-Sea and the coastline below.

Colwyn Bay, Conwy County Borough

Welsh Mountain Zoo

A 37-acre hillside zoo above Colwyn Bay, running Britain's red squirrel breeding programme since 1989.

Before you go.

Get the season and the terrain right, and the rest of the visit takes care of itself.

CHECK FIRST · OPENING

Opening hours change with the season and last admission is well before closing. Check current hours on the Welsh Mountain Zoo's plan-your-visit page.

Time needed
Half a day for the full hillside site
Best time
No published best-season guidance · hours are seasonal
Opening, entry & booking
Paid admission, seasonal hours · discount for booking ahead
Access & difficulty
Hillside · steep in places, not fully flat
Parking & start point
Free on site, Blue Badge spaces · off the A55 at Junction 20
Getting there
Colwyn Bay station (1.5mi) · bus 12 or taxi
Toilets, food & facilities
Two on-site cafés, plus picnic areas
Dogs
Not permitted (assistance dogs only)
Plan with confidence. Detailed information on arrival, access, facilities, restrictions and local conditions.
Opening, entry & booking
Hours
Seasonal: the zoo publishes current times rather than a fixed year-round pattern. Check the day you travel.
Admission
Paid, with a discount for booking ahead online.
Prices
Deliberately not quoted here: the zoo's tariff changes seasonally, so the operator's own page is the only reliable figure.
Booking
Not required, but booking ahead is cheaper than paying at the gate.
Parking, start point & arrival
On site
Free parking for all guests, with designated Blue Badge spaces at the main car park near the Zoovenirs gift shop. Open the main car park in Google Maps.
Busy days
Parking may be limited on weekends and school holidays.
Public transport & car-free access
Address
Old Highway / Flagstaff Gardens, Colwyn Bay, Conwy, LL28 5UY.
By car
Off the A55, exit at the Rhos-on-Sea interchange (Junction 20): about 3 minutes' drive, signposted.
By train
Nearest station is Colwyn Bay, around 1.5 miles away.
By bus
Route 12 (Rhyl–Llandudno via Colwyn Bay, Arriva) has the closest stop; alight at West End, Colwyn Bay, then a short taxi to the entrance. Check the current service before travelling.
Toilets, food & facilities
Toilets
By the Zoolicious sweet shop, and under the Safari Restaurant near the tiger habitat.
Food
Penguin Café and Safari Restaurant year-round, plus seasonal pop-up vendors and undercover picnic areas.
Accessibility & terrain
Terrain
Built on a hillside: some paths are steep, and the site is not flat anywhere.
How much is reachable
Around 70% of habitats are viewable using mobility aids or pushchairs.
Wheelchair loan
Free manual wheelchair loan from the Zoo Office against a refundable deposit; availability is limited, so book ahead.
Mobility scooters
Small-wheeled electric scooters are reported as less suited to the steeper paths; check with the office before relying on one.
Toilets
By the Zoolicious sweet shop and under the Safari Restaurant near the tiger habitat.
Dogs & restrictions
Rule
Dogs aren't allowed, to protect the animals' welfare.
Exception
Assistance dogs under the zoo's Assistance Dog Policy (therapy or comfort dogs excluded).
Safety, weather & local conditions
Terrain caution
Steep sections in places; wear suitable footwear.
Tickets
Paid, tiered admission with a discount for booking online in advance; check current prices before you go.

What to bring

  • Waterproof layer
  • Comfortable walking shoes
  • Water
  • Snacks
  • Cash or card for tickets

A hillside zoo, with a longer story.

The Welsh Mountain Zoo has occupied this 37-acre hillside above Colwyn Bay since 1963, when it opened as a family-run business. The Zoological Society of Wales now runs it as a registered conservation charity, with a collection that runs from snow leopards and Sumatran tigers to red pandas, chimpanzees and Humboldt penguins.

The part that goes furthest back is smaller and quieter: since 1989 the zoo has run Great Britain's captive breeding programme for red squirrels, feeding wild releases — including on Anglesey — since the late 1990s.

Should this shape your day?

Steep paths, free parking, no dogs, and a red squirrel programme running since 1989.

Good fit for

  • families with children
  • wildlife-interested visitors
  • anyone with a half-day to spare near Colwyn Bay or Rhos-on-Sea
  • visitors comfortable with hills and stairs

Think twice if

  • you need fully flat, step-free access everywhere
  • you were hoping to bring a pet dog
  • you haven't checked today's opening hours
  • you’d find a steep hillside site hard going; the enclosures run up and down the slope

Before you go

  • free parking, on site
  • no dogs except assistance dogs
  • seasonal opening hours · see the check above
Welsh Mountain Zoo visitor information

Best experience

Allow enough time to walk the hillside route at an unhurried pace; this isn't a flat zoo loop.

A garden lawn at the Welsh Mountain Zoo, with estate buildings and trees beyond.
Garden ground between the animal habitats.

One hillside, seven scenes.

From the entrance gate up to the panoramic outlook.

  1. 01 Arrival

    Off the A55 at Rhos-on-Sea (Junction 20), signposted to the zoo.

  2. 02 The car park

    Free parking, with Blue Badge spaces close to the entrance.

  3. 03 The entrance

    Through the Zoovenirs gift shop and the ticket gate.

  4. 04 Up the hillside

    Paths climb between habitats: snow leopards, tigers, chimpanzees and more.

  5. 05 The red squirrels

    Britain's captive breeding programme, running here since 1989.

  6. 06 A break

    Penguin Café, Safari Restaurant, or one of the picnic areas.

  7. 07 The outlook

    A panoramic view over the Colwyn Bay coastline, and the Carneddau on a clear day.

The parts people remember

A zoo laid out on a slope, so the walk is part of the visit.

  1. Through the shop, onto the slope

    The entrance leads straight out onto rising ground. There is no flat loop here; the first path already tilts uphill between the enclosures.

  2. The coast appears behind you

    A grass path runs along a fenced paddock, and turning back the whole of Rhos-on-Sea and the bay is laid out below the fence line.

  3. Height gained between habitats

    The climb happens in stages, a little more between each enclosure, until the buildings at the entrance are well below and the trees start to thin.

  4. A small enclosure, easily walked past

    The red squirrels are among the quietest animals here: a feeder, a wire run, and something small moving fast in the branches at eye level.

  5. The outlook, then down

    At the top the trees give way to a terrace and the bay lies flat below with the Carneddau ranged behind it, before the ground tips back toward the gate.

The animals bring people up the hill; the hill is what they remember climbing.

Zoo Archive

Old stories, carefully told.

Three field notes on what this zoo has been: conservation work, founding, and its wider reach.

No legend attaches to this place. What follows is documented history, each note sourced.

Field notes

Three entries. Open one to read the note.

Conservation Fact

Britain's red squirrels

Field note I · filed under conservation work

Since 1989, this zoo has run Great Britain's captive breeding programme for red squirrels, and it's still releasing animals into the wild today.

What is known

The zoo manages Great Britain's captive breeding programme for red squirrels with the BIAZA Native Species Working Group. Since 1998 this has contributed to 34 red squirrels released to the wild, plus 22 more from supporting collections since 2004, feeding wild population projects including on Anglesey.

What isn’t exact

The precise breakdown of release sites beyond Anglesey is not detailed in the source checked this session.

What to notice there

The red squirrel enclosures sit partway up the hillside route: easy to walk past quickly, worth the extra minute.

Continue exploring

The animals bring you uphill; the Conwy coast keeps the view going.